Terms & Conditions

Please read these terms carefully before using our services.

Agreement to Terms

By using the PolicyNeo Insurance website ("the Site") and our services, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, please do not use our services.

Our Services

PolicyNeo Insurance provides manual vehicle insurance expiry date verification and renewal assistance. Our services include:

• Manual verification of vehicle insurance expiry dates.
• Providing renewal quotations from partner insurance companies.
• Facilitating communication between customers and insurance providers.
• Assistance with policy renewal and documentation.

User Responsibilities

As a user of our services, you agree to:

• Provide accurate, complete, and up-to-date information when using our forms and services.
• Notify us immediately of any changes to your contact details or insurance information.
• Use our services only for lawful purposes and in compliance with applicable laws.
• Not misuse or attempt to disrupt the Site or our services in any way.

Communication Consent

By submitting your phone number through our website, you expressly consent to receive communications from us via:

• WhatsApp – for insurance expiry updates, quotes, and renewal assistance.
• SMS – for important service notifications.
• Phone calls – for verification and support purposes.

You may opt out of non-essential communications at any time by replying "STOP" to our messages or contacting us directly.

Limitation of Liability

To the maximum extent permitted by law, PolicyNeo Insurance shall not be liable for:

• Any inaccuracies or errors in information provided by third parties (including insurers).
• Any direct, indirect, incidental, or consequential damages arising from the use of our services.
• Any delays or failures in service due to technical issues, network problems, or force majeure events.
• Any decisions or actions taken based on the information we provide.

Service Availability

We strive to provide our services promptly during business hours (Monday to Saturday, 9:00 AM to 6:00 PM IST). However, we do not guarantee:

• Instant or real-time verification of insurance expiry dates.
• 24/7 availability of our manual verification team.
• Immediate responses to queries submitted outside working hours.

Intellectual Property

All content on this website, including text, graphics, logos, icons, and design, is the property of PolicyNeo Insurance and is protected by copyright and other intellectual property laws. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

Prohibited Uses

You may not use our services:

• For any unlawful purpose or in violation of any applicable law.
• To transmit any harmful, offensive, or fraudulent content.
• To impersonate or misrepresent your affiliation with any person or entity.
• To attempt to gain unauthorized access to our systems or data.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of our services constitutes acceptance of the updated terms.

Contact Information

For questions, concerns, or clarification regarding these Terms & Conditions, please contact us:

• WhatsApp: +91 9731938665
• Phone: +91 9731938665
• Website: free.policyneo.in